- Country: India
- Region: Karnataka
- City: 560066
this is regarding replacement of product redmi node3.
I had ordered on 8 sep2016 and received on 12 sep2016. [Order ID: 5160907942100524]
but product was defective (was not getting switched on). Complain ID 160915-004030
I have registered complain for the replacement on 13 sep.I also
visited MI service center @marathli surveCenter bangaluru on 13 sep and register the complaint on the same day.
after two days I got call from your side but could not pick your call (CELL PHONE IS NOT ALLOWED IN MY OFFICE).After my office hours I tried to callback but number was invalid then on the same day I updated my number .
After 2 days I got call on my old number even though I have updated my other number .I didn’t get any call on my new number.
then imdetliy I contacted to your customer service and they ensure me for the replacement on urgent basis but I didn’t get any notification from your end.
on 21sep i got mail regarding cancellation.
After this again I registered complain . ID: 160913-005831
now they cancled the order without any notifaction. and not replacing the Product.