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Allen Solly - Regarding the delivery of product and refund bangalore-560059

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Consumer complaints and reviews

Consumer Complaint ID: CCN01330972

 
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Clothing - Accessories Published date: October 26, 2016 Add to watchlist
  • Country: India
  • Region: Karnataka
  • City: bangalore-560059

Name: Allen Solly

 

placed 3 orders and out of that one i rejected and i requested for the refund and 20 days crossed every time they say the product has not reached our warehouse and once it reaches we will initiate refund which is not acceptable because for product to reach to warehouse doesn't take this much time.


Secondly, for the second order the delivery was 25th October and still it is not delivered and i call them they said they have logistics issue and will deliver next week.They are making there customer fool.

Thirdly, for the third order which i placed the payment of that order was prepaid and they cancelled the order from there end because the product with that size was not available. But i dont understand i placed that order on 18 at that time on there online Allen Solly site it was showing 4 pieces available how can they cancel the order and if they dont have the product they should frequently update the site and now for refund of this order i need to call them again and again and if i say them i want to talk to there manager they always say we will get back to you mam but they never.


 
 
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