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Apple Travels - Need to get the refund for cancelled bus trip by the Travels

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Consumer complaints and reviews

Consumer Complaint ID: CCN01331693

Bus Service Published date: November 19, 2016 Add to watchlist
  • Country: India

Name: Apple Travels

 

Hi Team,


 


I booked the bus ticket for travelling from Chennai to Erode on 31st October, 2016. Booked the bus ticket on 30th October, 2016. But we got a call from the Apple Travels on 31st morning  saying that they cancelled the bus trip for today and we will get the refund but it is almost 20 days now, we didnt get the refund.


 


Please find below the ticket details:


Ticket Number: TJBU44479722


Booked on Date : 30-10-2016


Booked for Date : 31-10-2016


Bus Name : Apple Travels


Mobile Number : 8754487658


Booked Amount : 900


Source : Chennai


Destination : Erode


Please check and update on this. I have also raisd a query in support@redbus.in but I didnt get any update on this.  Please process this ASAP since it is alreasy 20 days. And to note, we have not cancelled the bus ticket. The Apple Travels has cancelled the bus trip at the last moment so please refund the total amount.


 


Thanks,


Divya


 


 


 


 


 
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