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Axis Bank - Transaction done with my credit card without my prior approval/OTP Raipur, Shivanad nagar

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Consumer complaints and reviews

Consumer Complaint ID: CCN01330463

#Company Page
Credit Cards Published date: October 14, 2016 Add to watchlist
  • Country: India
  • Region: Chhattisgarh
  • City: Raipur, Shivanad nagar

Name: Axis Bank


I got a meesage to mobile from Axis Bank saying that Rs. 15000 transaction sanctioned from your credit card on 13.10.2016  to the SBI LIFE BILLDESK.

Then immediately I called to Axis band credit card customer care and said that the transaction not done by me, hence please log a complaint. Then the customer care loged a complaint No. 25527317.

As per the Axis band credit card customer care suggestions I have blocked my credit card immediately.

Then I have filled and mailed the Dispute form to as per their requirement, and reply to my mail the Axis Bank asking a online complaint and its registered number for the same issue.

Hence I am registering this complaint aginst the online false trasaction happened by my credit card without my approval.


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