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Consumer complaints and reviews

Consumer Complaint ID: CCN01331667

#Company Page
Online Shopping Complaints Published date: November 19, 2016 Add to watchlist
  • Country: India
  • Region: Delhi
  • City: 110074



Dear Sir/Ma'am,

I have purchased one suit from craftsvilla, but during the time of delivery I had refused to accept the item ,same thing i have informed to Craftsvilla CRS team many times I have confirmed that shipment no 103214478 has been cancelled at the time of delivery .... One side still they send mr pickup message and other side their customer care team conformed me that they have received the product and my refund it's in process...but 1.5 month already spent I am not getting my refund.. Please help me to get my amount back..I am very upset because of this type of response from craftvilla members, even today in my last call at craftvilla one executive respond me very badly... Please help




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    by customercare:

    Hi Aditi,

    We're extremely sorry to hear your experience with us.

    Shipment #103214478

    As per our records, we have refunded the amount hence we request you to check with your bank within 2-3 business days.

    Craftsvilla Happiness Team

    Comment Date: 2016-11-21 09:09:35

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