- Country: India
- Region: Gujarat
I am followig up with DTDC regarding my shipment which is a mobile, I did courier from Ahmedabad DTDC shyamal branch to Kohima Nagaland on 25h October 2016 (courier no.V31639644.
Till date, DTDC not able to delivered my shipment. On 19th Dec 2016, I have submitted claim forms which i received from DTDC for claiming process.
Now they are saying that the claim got rejected because it was not insured ,I told them that you guys have to do the insurance while booking courier by taking extra charges if required. if you have not done the same then it is not the mistake of customer.
Since the coureir got mispalced during transit then it is duty of coureir company to delivred the product or to compensate againt the lost.
I have attached courier receipt of the same.
Please help me in this to get the same from DTDC courier.