- Country: India
I had ordered an item at FLIPCART.COM during big billion days sale 2016,
which first of all got delivered late after a lot of followups! But Alas
what I got was the cheaper product of same company. Product with MRP of INR
3400 (Bathla X-press Lite ironing board) was delivered instead of what I
had ordered and paid with MRP of INR 4300 (Bathla X-press ACE ironing board). I
called up their customer care and they told me that the price has increased
for the product (discount no longer valid), so they can't replace the
product, but can only refund the money. This is sheer cheating. I booked
the order for an item at a given price in their so called big billion days
sale - these guys delivered wrong item, that too after lots of follow up and
now they are saying that product cant be delivered at that price.
Correct item has been mentioned on the invoice, but physically wrong product has been delivered. Invoice copy is attached.