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Flipcart - Extremely Pathetic Customer care and Services

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Consumer complaints and reviews

Consumer Complaint ID: CCN01331279

Mobile Handsets Published date: November 4, 2016 Add to watchlist
  • Country: India
  • Region: Rajasthan

Name: Flipcart

  Hi Mr Sachin Bansal/ Sachin Kotangle,       I am extremely unhappy with the services / Product that you all provide. I have been a regular customer on Flipcart but unfortunately no resolution provided by your executive and even the senior Team leader.       I called up twice . First executive told that I have a system issue call up again asI cannot transfer the call. Second executive did not give any resolution and transferred the call to TL.       My call lasted for 10 mins as I was put on hold for 15 mins. No resolution given by TL also.       I would request you to kindly refund the money for the below mentioned product as this has extremely sad camera quality.    OD607421827563550000   Looking for a quick response on this. Please note I will go to consumer court if I do not get satisfactory reponse on this .    Order Number   Need my money back please .     Regards, Rahul Mittal

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