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Flipkart.com - Faulty and duplicate mobile handset Navi Mumbai, Koparkhairne

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Consumer complaints and reviews

Consumer Complaint ID: CCN01330210

 
#Company Page
 
Mobile Handsets Published date: October 8, 2016 Add to watchlist
  • Country: India
  • Region: Maharashtra
  • City: Navi Mumbai, Koparkhairne

Name: Flipkart.com

 
Hi,

Delivery Confirmation for Flipkart.com Order OD106395190784374000

 
Please find attachment and invoice details for the below complaint.
 
I would like to file a complaint against Flipkart product, I bought one handset (Le Eco Le2; Model No: LEX526, rose gold) on 28th June 2016.
 
I am now facing issue in the handset, it doesn't start and screen doesn't display anything. Seems display issue. To get this rectified, I contacted nearest service centre (Nishant InfoTech, Authorised Le Service centre, Vashi Navi Mumbai). I was sad to hear from them that the handset is fake. They questioned me that this is not the same piece produced by the company. I had long time talking and afterward they addressed the same thing on my job sheet and refrain to provide service.

 
I am sitting with no resolution. After frustrating day, I planned to put a mail as notification to Flipkart before I go ahead and file complaint in consumer forum.

 
I would appreciate if this would be taken on serious note and will wait longer.
 

Reply Awaited.
 

Regards,
Vijay Kumar

 

9867073136


 
 
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