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Flipkart.com - Giving False info

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Consumer complaints and reviews

Consumer Complaint ID: CCN01330203

Mobile Handsets Published date: October 8, 2016 Add to watchlist
  • Country: India
  • Region: Andhra Pradesh

Name: Flipkart.com

 

Hi Team, I can see that my order is out for delivery in my Flipkart portal. But in the evening i got a call from from Flipkart team lead saying that i have cancelled my order which was false. I have not cancelled if i would have cancelled the order i would have recieved the cancellation notification on my mobile nmbr nad my email id. I haven't done it. On top of that his team lead is saying that i have cancelled order and that is what i said to his executive it seems which is false again. and asking me to collect it from their hub.   I had avery good opinion on Flipkart nad its services but i'm not happy with this services. Executive name is Santosh : Santosh and his team lead don't have his personal number as well as company number to get in touch with him. Team lead is Arun. dont have courtesy to speak with the customer. Flipkart hub address is: Shaikpet, OU colony, Hyderabad. I need explanation for this. Thanks Srikanth      


 
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