- Country: India
- Region: Assam
- City: 785630
I purshased a GIONEE M5 Lite mobile in February. From September onwards, it began ill functioning and swelled day by day as if it may explode at any moment.
I approached the dealer as well as customer service point at jorhat,but all in vain. Instead of solving my issue,they talked to me so rudely as if they were out of their mind and also used slang language.
Its ridiculous!! Is this the type of person u employ in your customer service point??? I was very upset with it.
My phone is in warranty period, and as a customer I have the right to claim its free service or an exchnge.
Please look seriously into the matter else you may lose many valuable customers.