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Idea Cellular - SIM deactivation without any Notification Noida

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Consumer complaints and reviews

Consumer Complaint ID: CCN01331395

 
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Idea - Complaints Published date: November 7, 2016 Add to watchlist
  • Country: India
  • Region: Uttar Pradesh
  • City: Noida

Name: Idea Cellular

 

Hi Sir/Madam, 
I have prepaid Idea mobile number 8510006124 which i was using last two year.. It got deactivated without any notification.

You people send so many useless sms daily it's not your responsibility to send single sms prior to deactivate my number. 
Now when i am calling customer care no one is picking phone, everyone is telling to visit store.

I live in UAE since last two years. How i can visit Store neither of my friends in noida whom i send to store.

Now tell me who is CULPRIT in this all issues. Who is facing ISSUES here. 
Is this type of service you people provide.

I want to escalate my issue. I will complain in consumer court. If you people not fix this ASAP.

i live in UAE. If you want you cam call on +971506469791 for further clarification.


 
 
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Comments

    by Anonymous User
     

    No solution has given.. Idea is a cheater company

    Comment Date: 2016-11-25 08:28:21

    by Idea Cellular:
     

    Hi,

    As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

    Regards,
    Raj

    Comment Date: 2016-11-25 06:57:40

    by Idea Cellular:
     

    Hi,

    As per your telecon with our customer service associate on 22nd November 2016, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

    Regards
    Esther

    Comment Date: 2016-11-22 15:43:03

    by Idea Cellular:
     

    Hi,

    We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

    Regards,
    Esther

    Comment Date: 2016-11-21 15:17:57

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