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Jockey - Worst Customer Serice- Need immediate Action.

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Consumer complaints and reviews

Consumer Complaint ID: CCN01331602

#Company Page
Others Published date: November 15, 2016 Add to watchlist
  • Country: India
  • Region: Tamil Nadu

Name: Jockey


  I have bought the Slimwear in Jockey Women's showroon in Forum Vijayamall Vadapalani, Chennai. on 30/10/2016. I asked for trial in the shop and they said no trial for this product and it will be perfect for you.    That evening When I tried at home, the elastic at the back is found damaged.   The next morning when I took the same to Shop, They refused to accept the piece and asked me to call the Customer service number.    I tried calling the customer service number from the Shop for more than half an hour and no response from the number. Even the Shop keeper tried and no response from the customer service number which is really pathetic.   The shop keeper said they can do it and return us, but it will take 10 days. I gave that product and my bill with my mobile number written in the back of the bill.    After 2 weeks when I called the shop they said, No one in the Jockey Customer care picked the call till now.   Really very bad customer service.   For the product I never used I have paid Rs 1099.   I want my Money back or the new Good Product.

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