NOT WORKING LED
Send to Friend
Name: JAGPREET SINGH (Complainant)
Kharadi, Pune- 411014 India : TVs - CDs - DVDs
This complaint is regarding TV booked to shipped from Pune to Dhanbad through first flight courier. on 25th october 2016 i have booked a LED TV from Kharadi office pune along with Risk Coverage and at the time of booking they promised me that if anything happen to your TV we will refund you the full amount of TV which is 18000.After they delivered the TV on 29th October 2016 i found my TV with damaged screen, I immediately reported about this along with the photo to the first flight office, kharadi, pune but they said as it is holiday so our owner is not here please come to our office on 2nd Nov. I went there then they said we have requested a DRS copy so come on 5th Nov. I went on 5th then they said as DRS is not reached to us so come on monday i went there then they are saying that you should have returned the TV on 29th itself we cannot do anything. After lots of discussion they told me to write a letter to first flight to process claim request and in the evening they refused to process claim giving a reason of glass item. from then i am taking follow up with the owner of the shop but he is saying we will process.Now from yesterday he is not even receiving my call. Can anyone help me on this as of now i am frustrated.Cost of broken items : Rs. 18000Please help me on this.Regards, Abhishek kumar
Hyderabad India : TVs - CDs - DVDs
Flipkart people didnt deliver my product TV on time and when I called to their customer support they are so rude to me and asked me to cancel the product
India : TVs - CDs - DVDs
dud i am having croma LED and its in warranty period. while buying this from malad branch they said if the TV is not working then it will be replaced and now when it is not working even though the croma service person has visited twice and after changing mother board, and few more parts still he says that the back light is not working. worst part is you have to call there customer care many times and at the end they will provide you some contact no which is of some soo called customer relationship manager Ms Pratima and that is always switched off. So i wuld suggest to all viewer not to buy their products if you dont believe me then you all can check with the following INvoice no of croma SLF02A002010001366
Noida India : TVs - CDs - DVDs
I had purchased a DVD Player (CRED 1111) from Croma Retail Tata Enterprise in 2011-12.
Few days back, the DVD Player had stopped working, I went to Croma Service Centre at NOIDA (City Center) office for its repair.
Last week I had received a call from them, that DVD cannot be repaired as they don't have LENSE to replace.
They gave me an option to forgo the DVD SET for a meagre amount of 10% of the cost of the player I purchased (which may be around Rs 300-400). I was shocked with regard to thier approach.
It is the pure responsibility of CROMA to repair the DVD Player and charge me for the service neither force me to take back the dead player or sell it for 300-400 rupees.
Pleasee guide me on this please as I am ready hurt by thier attitude towards thier customers
Paonta Sahib India : TVs - CDs - DVDs
I purchased a led of Akai from Lucky agency Azamgarh.
Write now i want to install led, please suggest what is procedure.
Durg Vijay singh