India : Ola Cabs - Customer Reviews & Complaints - Ola Cabs - OLA CABS Mumbai - bookcomplaints.com :Maharashtra:India
     Login| Register    Feedback & Support   Blog   Q&A   Search By Id
Facebook

 
 
 
Australia   Bangladesh   Brazil   Canada   China   Germany   India   Japan   Mexico   New Zealand   Pakistan   Saudi Arabia   Singapore   South Africa   United Arab Emirates   United Kingdom   United-States  
 
Subscribe to latest post

Ola Cabs - OLA CABS Mumbai

Mark as spam misclassified duplicated expired offensive

Consumer complaints and reviews

Consumer Complaint ID: CCN01331340

 
#Company Page
 
Car Rental Published date: November 6, 2016 Add to watchlist
  • Country: India
  • Region: Maharashtra
  • City: Mumbai

Name: Ola Cabs

 

 



On Sat, 05 Nov 2016 22:27:43 +0530 "nandu chavan" <chavannandu@rediffmail.com> wrote
>
>

>
Sir/ Madam, 
CRN: 442413287
On 1st Nov-2016,I booked Ola cab through their App, for Mini cab from Bimbisar Nagar to Dadar Station. When the vehicle arrived just inquired with Driver he said you have booked for mini but Prime Vehicle has been sent by Call center, and while billing your charges will be converted to mini cab charges. However not to argue with driver I called their call center while travelling.( @ 12.42 hrs) While inquiring with call center, Surprisingly they told me that I have booked Prime vehicle, whereas in their app even the provision is there it wrongly takes as prime vehicle. Hence I requested to correct or have a complaint. But the call center not registered my complaint. Hence I forced to pay Rs. 336/- for 16.8 K.M. As I was to catch train to go out station, I was helpless to go any other authorities to register my complaint. I have Screen shot of the Charged doc. with me. Where as while returningI booked Uber vehicle which charged me Rs. 222.88 for the same distance on 4th Nov.2016 @ 0545 hrs.( The screen Shots can produced when ever required)
>
For such a complaint someone where should go being in time constraint.
>
On their app there should be confirmation after booking what type of vehicle is booked and what has been sent, before to seat in the vehicle.
>
This is just Gundaraj of Ola Cabs booking center. 
>
My Ernest request to Authorities who are allowing to such fraudulent operators should be stopped immediately and if all together permission to be given then they should refine their app, so that there should be double confirmation like on Money transfer apps of the various Banks. 
>
This is my complaint so that one should be punished for their faulty App.
>
And Ola Cab should refund the diffidence of fare which is charged more to me. ( Rs. 336 - Rs. 222.8 = Rs. 113.12) 
>
At present I am requesting to resolve the complaint amicably, if not listened then I am forced to go higher authorities to get justice, and to stop such malpractices on Ola apps.
>

>
N G Chavan
>
Cell No. :9428332512 


 
 
Quickly post similar complaint
 
 

Vote
Result 0 votes | Avg Rating:

Add Comment  

Views: 151    Print

Comments

    Leave your comment (spam and offensive messages will be removed)





    Post Complaint

    Description:

    Photo Proof   (optional)

    Add new photo
    Email Address is kept confidential
    (optional)
    (optional)

    Select Category To Post Complaint

    Business & Finances Buildings & Construction Cars, Parts & Vehicles Courier Services - Movers & Packers
    Customer Care Complaints Education Electronics, Appliances, Software Entertainment and Recreation
    Event Planning & Services Family & Relationships Gadgets Government Organizations - NGO
    Home - Lifestyle Hospital, Insurance, Mediclaim Complaints Internet & Website Job & Career
    Law & Civil Rights Nature & Environment News & Media Office Complaints
    Online Ecommerce Online Recharge - Subscription Service Prostitution & Human trafficking Public Transportation
    Real Estate Society Sports - Fitness Telecom & Broadband Complaints
    Travels - Holidays Unsolicited Phone Calls - Chats Unauthorized charges Others