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Ola Cabs - OLA Kolkata

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Consumer complaints and reviews

Consumer Complaint ID: CCN01322828

#Company Page
Others Published date: July 6, 2016 Add to watchlist
  • Country: India
  • Region: West Bengal
  • City: Kolkata

Name: Ola Cabs


Hi, Greetings. This is to bring to the notice that my wife and my mother booked an Ola cab today in the morning 06/07/2016 . the car details are as follows Swift Dezire white WB 19 G 6971 Driver name : Sanjay contact no: 9163502277 owner name : Swaraj contact no: 9674382024 My wife by mistake left the phone in the car , and after she got down she realized that the phone is missing . She as well as me repeatedly called the driver and the Ola customer care and the owner for the return of the phone. The driver smartly switched off the phone and denied the fact that there wasnt any phone which was left out in the car. THe Ola customer care is stating that it is beyond their reach. The owner of the car is denying the same. NOW WHEN Ola STATES THAT THEY ARE GIVING FULL SECURITY TO THEIR CUSTOMER  HOW COME THIS HAPPEN, AND HOW COME THEY DENY THE RESPONSIBILITY OF GETTING THE CELL PHONE BACK. I would request the consumer forum to take strict action against the so called "CRIMINALS" and get us a solution. The GD no is: M2 397. Sinthee Thana

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