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Ola Cabs - Fraudulent Activity OSN243787499 Mumbai

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Consumer complaints and reviews

Consumer Complaint ID: CCN01331149

 
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Taxi Service Published date: October 31, 2016 Add to watchlist
  • Country: India
  • Region: Maharashtra
  • City: Mumbai

Name: Ola Cabs

 

OSN243787499

While booking ride on app for both the OSN 243787499 and OSN 243731219, i got message that cancellation fee has been applied and that i should pay Rs 127 despite having opted for Ola share pass 
It was not mentioned for which ride this cancellation fee is being charged for ?
When invoice was generated it mentioned convenience fee
Sending a mail to bhavish@olacabs.com has also not helped. 
Seems this is a part of an intentional attempt to charge customers


 
 
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