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Ola Cabs: Shared pass Noida

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Consumer complaints and reviews

Consumer Complaint ID: CCN01331319

#Company Page
Taxi Service Published date: November 5, 2016 Add to watchlist
  • Country: India
  • Region: Delhi
  • City: Noida

Name: Ola Cabs


i am not a regular Ola user, its not even one ride per month which i take, still on 1st of Nov when i tried using Ola for sharing cab, the app was showing a pop up continously for choosing Ola share pass option, not allowing me to choose a ride now option for sharing cab.  As i had to take a ride i had not option but to pay that extra rs.149. After paying only it allowed me to opt for a share cab. After subscribing i realized i have wasted my money but by the time i realized my cab came and i have to avail a cab. then it was not allowing me to cancel.

Its a trap if u avail one ride they will not allow yu to cancel. i wrote a mail raised my concern to cancel the subscription but Ola team simply rejected the request and  have been asking from simple request to give my money back after adjusting but Ola team is giving simple lame answer that we cant help, its not as per our terms and conditions. this is simply cheating and a shrewd way to make money. its not at all acceptable if a company is making money in this manner.

Return my money.

Cancel my share pass refund my money.


Anshuki Gupta

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