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Ola Cabs - Irresponsible behaviour of Ola Drivers.

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Consumer complaints and reviews

Consumer Complaint ID: CCN01330339

 
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Car - Bike Rentals Published date: October 12, 2016 Add to watchlist
  • Country: India
  • Region: Maharashtra

Name: Ola Cabs

 

hi Team  This is to inform you that Ola cab services is degrading day by day. From last 10-15 rides i had the worst experience with booking Cabs from Ola. Drivers are behaving very badly. On the other hand they are misguiding too.On Monday i.e on 10th Oct'16 i booked Ola share twice and both the times driver denied. Then i booked an auto and driver told me that he ll reach in 10 min. I waited there for more than 20 minutes. Driver reached my location,as i was heading towards it driver didnt stopped and he took some other regular  customer rather than me. Then he cancelled my ride. I didnt expected such a behaviour from a reputed firm.And also this is not the first time, I am facing this issue from last few months.Drivers accept booking and tell us they ll come but then after 20-30 min they cancel the ride and even dont pick up the call. I hope you will look into this very soon as for the sake of your reputation. i Know My 1 complaint will effect or not but our advice to improve your performance will surely increase your productivity.


 
 
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