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Payclues.in - product received which is not working and Pathetic Customer Service Bangalore

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Consumer complaints and reviews

Consumer Complaint ID: CCN01330755

Others Published date: October 20, 2016 Add to watchlist
  • Country: India
  • Region: Karnataka
  • City: Bangalore

Name: Payclues.in

 

I would like to tell loudly all of them that this company is a fraud.


 


I order MI powerbank online from Payclues and I received the product which was even switching on. I raised a complaint through their portal on 4th of October and got a revert as below.


Hi ,
Thanks for contacting us...sorry for inconvenience occurred due to us. Actually product was sold by one of our seller ....We will take proper action against the seller who has sold the product Meanwhile i will arrange replacement For you...it will get delivered to you in 3-5 working days

Thank you
Support Team


 


After a long wait I sent one more mail to them informing about their service and to look into it which did not help at all.


The worst part is their Customer care number which is 011-66575920 never lets you speak to a person. It always takes you to the IVR and then it says "All our executives are busy. We have noted your contacte number and would get back to you". I was not surprised that I never got a call even from a watchmen there. 


I guess these people are just swindling money by giving duplicate products which are non functional.


I urge people not to buy products from this website.


 


Dont know if this message will reach Payclues but I believe people will be aware of this company.


 
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