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Red Bus - Regarding Refund

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Consumer complaints and reviews

Consumer Complaint ID: CCN01331359

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Tours and Travels Published date: November 7, 2016 Add to watchlist
  • Country: India
  • Region: Karnataka

Name: Red Bus


I booked a ticket on 10.09.2016 to travel from COIMBATORE to BANGALORE. The ticket booked on 10.09.2016, ticket no. TJA926366924, PNR NoMSASC5X of Shama Sardar Travels.On 11.09.2016 at around 10.00AM, I got a call from the operator(Shama Sardar travels), stating that the Bus has been canceled due to some reasons and I have to do my own arrangements for travel. When I asked about the refund of ticket cost he said that it will be refunded to my account by Red Bus directly. Then on the same day, I informed to the customer care of Red Bus about this incident and they assu Red me that I get my refund in one week.But till now I did not get any refund. I raised this request one month before, but still I did not get my refund.Everytime. I called them they gave me the same reason that "they are working on the resolution and will come back to me"

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