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SBI Credit Card - Regarding Unauthorized credit card charges Vadodara

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Consumer complaints and reviews

Consumer Complaint ID: CCN01316845

 
#Company Page
 
Credit Cards Published date: June 13, 2015 Add to watchlist
  • Country: India
  • Region: Gujarat
  • City: Vadodara

Name: SBI Credit Card

 

Date of Incident:- 13th Jun 2015. SBI toll free number:- 18601801290. As i made a purchase of 7332 online and converted the same amount into flexi-pay i.e EMI. I have asked them for 6 EMI and converted the said amount @ 1310.60. Now i have paid 3 EMI till now, but the company is asking me to pay another 6 EMI. As due to some system error online they are charging me 3 Emi additional. The company is settle ling the amount and adjusting the amount against some other purchase on my same account. On immediate basis i have cancelled all my service with SBI Credit card. They have given me the complaint no:- 1-1910037971. The query is still not resolved. Please find attached my Card summary for your reference.


 
 
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    by sbicard_cares:
     

    Thanks for speaking with us. We are working on the issue & will share an update soon.

    Comment Date: 2015-06-19 10:13:30

    by Anonymous User
     

    Thanks for sharing your details.We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at sbicard_cares@sbicard.com.

    Comment Date: 2015-06-18 15:53:59

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