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Snapdeal.com - not intiat return request not refund my money 334004

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Consumer complaints and reviews

Consumer Complaint ID: CCN01330311

 
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Snapdeal.com Complaints Published date: October 11, 2016 Add to watchlist
  • Country: India
  • Region: Rajasthan
  • City: 334004

Name: Snapdeal.com

 

i purchased a ray ban wayfarer sunglasses from snapdeal. i received the product i open the box there is rayban sunglasses not received any garantee card and cleaning clothe. and its not fit and size issue overol i dont like the product. so i generate imidiately return request in Snapdeal website. after 3-4 days the product not pick up i make a call Snapdeal customer care. there executive ensure me he would generate a pick up request and he will pick up the product with in 2-3 days. 

                the product still not pick up and  i got a mail from Snapdeal your accout have some problem. we found some issue in interal transation so your account is suspended your pick up is not generate.

    i am stunned so i make a call again customere care he execute tell me he not discuss with me what the intenal transation issue. we not generate your pick up.  

              i thought any appropriate reason you declare any person account suspend. matlab ki kuch hua hi nhi maine product purchase kia uske lie maine charge kia or your return policy k under maine return request generate ki or ap bol rhe ho ki return toh hoga nhi product or apka account b suspend kar dia  hai kyu bhai mai koi aise hi koi justification diye bina hi esa kar dete ho kisi b customer k sath.


 
 
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