- Country: India
- Region: Haryana
- City: 122001
I ordered Redmi 3s prime phone from their offical site .
And they took my money didnot deliver at the prior time and then gave me excuses that something is missing from delivery partner side .Also ,they didnot even inform me that their was something missing from their side
Afte 40-50 continous calls waiting for 5-6 . i got to know that order is cancelled and their was some techinal issue from their end only.
Such a irresponsible company .Donot even take responsiblity to tell customer that order is not going to be delivered or being cancelled .
Now after so many mails they told the money would be refunded back in 7-10 days .
But it has beeen 20 days and money still not refunded and they are still checking.
What kind of work they do i dont understand not at all serious even their customer care service donot know how to talk .
Such an unprofessional staff.