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Xiaomi Inc - Faulty Product not repaired Gurgaon

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Consumer complaints and reviews

Consumer Complaint ID: CCN01330901

#Company Page
Mobile Handsets Published date: October 24, 2016 Add to watchlist
  • Country: India
  • Region: Haryana
  • City: Gurgaon

Name: Xiaomi Inc


I have purchased a brand new Redmi Note 3 on Sep 20th 2016. After 2 weeks phone's mic stop functioning properly. I given my phone to service centre on Oct 5 but even after almost 3 weeks the phone is not repaired.


First of all Mi sells very low quality product that even a brand new handset have problems. Secondly, they have very poor after sale services as spare parts are not avaialable, their service execuitves alwasys remain unavailable on phone calls, their online service executives have not information related with issues.


I advised not to purchase Mi product to save your hard earned money and precious time.

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