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harassment by company - purposely delaying refund Kanpur

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Consumer complaints and reviews

Consumer Complaint ID: CCN01330645 Complaints Published date: October 18, 2016 Add to watchlist
  • Country: India
  • Region: Uttar Pradesh
  • City: Kanpur

Name: harassment by company


I placed an order  through Flipkart for Videocon LED TV vide OD40722539449571700 on 02 Oct 16. I cancelled order due to non delivery of product on both ( original and revised) promise date. None of the customer support executive couldn't tell me  about the status of product in 10 different voice communications. Product was not delivered at all neither I got any courier reference for the same. Finally I had to cancelled the order. Now It appears company is purposely delaying the refund. It has been Horrible experience with Flipkart due to unprofessional customer support executive and unprofessional approach of the company 

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