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jabong - not taking return order as mentioned. vidyanagar, hyderabad 500044

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Consumer complaints and reviews

Consumer Complaint ID: CCN01330367

 
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Jabong.com Complaints Published date: October 12, 2016 Add to watchlist
  • Country: India
  • Region: Andhra Pradesh
  • City: vidyanagar, hyderabad 500044

Name: jabong

 

i have ordered few dresses from jabong in july last week...i was not satisfied with products..i have mailed them  and jabong created return order on 30/7/16. It did not happen. I waited and mailed them again on 19/8/16. they apologised and said that they will pickup the order soon. did not happen. i sent a mail agin on 2/9/16 but again same reply. on 5th september they mailed tht we were contacted and we said that we will keep the order, which is not true as we have packed and kept the order ready since arrival of the products.After i mailed that on 7/9/16, they said they will create new return order and pick it up within 5 days..but not happened..i mailed them this on 20/9/16, 27/9/16, 4/10/16, 12/10/16...everytime they say they create new return order and forget about tht..its been almost 3 months and i mailed them 8 times. kindly help.

thanx,

kavya.


 
 
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