India : Consumer Information & Complaint Forum: ICICI Bank cheated us - Fraudulent transaction from ICICI Credit card - Bangalore Bangalore - bookcomplaints.com :Karnataka:India
     Login| Register    Feedback & Support   Blog   Q&A   Search By Id
Facebook

 
 
 
Australia   Bangladesh   Brazil   Canada   China   Germany   India   Japan   Mexico   New Zealand   Pakistan   Saudi Arabia   Singapore   South Africa   United Arab Emirates   United Kingdom   United-States  
 
Subscribe to latest post

ICICI Bank cheated us - Fraudulent transaction from ICICI Credit card - Bangalore Bangalore

Mark as spam misclassified duplicated expired offensive

Consumer complaints and reviews

Consumer Complaint ID: CCN01317945

 
#Company Page
 
Credit Cards Published date: August 23, 2015 Add to watchlist
  • Country: India
  • Region: Karnataka
  • City: Bangalore

 


we need to raise a complaint aganist ICIC Bank aganist misue of my wifes Credit card on 19th august .

My wife is pregnant and asthamatic patient . She was under house rest and herr credit card was with her at the time this fraud happend . On 19th August evening 5:22 pm she receved an sms for her credit card swiped for 49500 rupees and she immideatly called ICICI Bank . It took 10 minutes to connect to Bank official to report issue by that time 4 transaction already done in various places in bangalore , chennai and coimbathoor .

ICICI Bank official took complaint and raised SR ticket Follwoing are ticket numnber :SR# 379523379 and SR# 379522311.& SR# 379523379 . They also asked us to go to nearest ICICI Bank and report written statement in their complaint form . We  went to ICICI  Bank , Vidyaranyapura Main Rd, BEL Layout 2nd Block, Vidyaranyapura, Bengaluru, Karnataka 560097 080886 67777 and submitted the compaint to Bank official . They assured us we wil not be charged and they will investigate the issue it wil take 29 days .
We also raised a FIR in our police statin . FIR no 0336/2015 .

We got the ICICI Bank bill statement on 21st and we were totally suprised . They did nto keep their promise . the complete amount 1,07,377 Rupees bill was send to us to pay and if not paid interest will be charged .
Another surprising thing was that in billing statement there was one additional Credit card in my wifes name that she never had . It is a clear cut fraud happening in ICICI seems like their internal employees are invovled .

On 19th my wife was full day at home and herr card waas physically swiped at

Chaitanya B - ICIC CR CARD NUMBER : 5239 XXXX XXXX 3048

19/08/2015 55122605232000000064819 FOAM N COIR BANGALORE IN 990 49,500.00
19/08/2015 05450805231010434247066 APN ENTERPRISES CHENNAI IN 578 28,900.00
19/08/2015 190 9,500.00
SRI YASHASWINI PHARMA BANGALORE
05450805231010434251753 IN 19/08/2015 55122605232000000282437 SANGAM COMPUTERS COIMBATORE IN 300 15,000.00


 
 
Quickly post similar complaint
 
 

Vote
Result 0 votes | Avg Rating:

Add Comment  

Views: 370    Print

Comments

    by icicibank:
     

    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team

    Comment Date: 2015-08-23 18:25:03

    Leave your comment (spam and offensive messages will be removed)





    Post Complaint

    Description:

    Photo Proof   (optional)

    Add new photo
    Email Address is kept confidential
    (optional)
    (optional)

    Select Category To Post Complaint

    Business & Finances Buildings & Construction Cars, Parts & Vehicles Courier Services - Movers & Packers
    Customer Care Complaints Education Electronics, Appliances, Software Entertainment and Recreation
    Event Planning & Services Family & Relationships Gadgets Government Organizations - NGO
    Home - Lifestyle Hospital, Insurance, Mediclaim Complaints Internet & Website Job & Career
    Law & Civil Rights Movement & Delivery Nature & Environment News & Media
    Office Complaints Online Ecommerce Online Recharge - Subscription Service Prostitution & Human trafficking
    Public Transportation Real Estate Society Sports - Fitness
    Telecom & Broadband Complaints Travels - Holidays Unsolicited Phone Calls - Chats Unauthorized charges
    Others