- Country: India
- Region: Karnataka
Today I have booked the mini Ola cab from city railway station back gate and they have charged me 75 as base fare. when I asked them why the base fare is 75 they told that they have revised the base fare for railway station pickup, so asked where I can find this? they told that the for mejestic they have revised charges.
But in the rate card there is no information about this, they are telling that railway station means mejestic. When I asked them if I book the cab from my home to majestic will the driver drop me where ever I say in majestic area without any additional charges. Then they said this is only for pickup. But this information is also not provided. there is a separate card fro airportrt pickup and drop, but there is no majestic pickup or drop. So they said that only for the pickup this is the rate card.
In all together without clear information to customer they are charging at higher side. So this is the complaint against Ola cabs
I think UBER is very good