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Xiaomi Service Center - Xiaomi Mi Max - Xiaomi Inc - Mi Max display

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Consumer complaints and reviews

Consumer Complaint ID: CCN01332936

Mobile Phones Published date: January 1, 2017 Add to watchlist
  • Country: India
  • Region: Pondicherry


My MI Max bought on Amazon on 1 October 2016,happily working fine.  But display suddenly disappeared while a ffunctioning.  Customer care refuses to service it and asked 7k Rs. Even though in warranty they claim wear and tear.. Which is untrue as phone is absolutely fine, no external damage and all functions except display are working fine.  It's new and in warranty.  I have decided to take it to high level complaint as I am a satisfied customer treated by your service centre in Chennai with no support and understanding. They claim external damage which is not true.. It's a manufacturer defect as screen is not functioning from inside.. Outside every area is brand new and I am a very fine careful user. Never had this.    Customers care has promised but nothing has moved yet. 

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