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Consumer complaints and reviews

Consumer Complaint ID: CCN01331607

miscellaneous Published date: November 16, 2016 Add to watchlist
  • Country: India
  • Region: West Bengal
  • City: 700091


i had ordered a product from snapdeal which i got with a manufacturing defect but i accepted the product because i was getting 200 cashback for that product. Right after the product was delivered i made a call to snapdeal customer care asking for my cashback to which he eplied that i would get my cashback only after the return date of the product had expired. after about 5 days of expiration of return date i still did not get y cashback i made a call to snapdeal and wasted almost 30 rs mobile balance as they do not have a toll free number but all they said on phone was that i would not get my cashback because terms and condition had changed now. BTW i forgot to mention that when i had created the account i got a clear notification that i would get 200rs cashback from snapdeal. after this incident i have tried contacting snapdeal through emails social media and calls but i have not received a reply yet

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