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Ola Cabs - Not reached booked destination and charged

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Consumer complaints and reviews

Consumer Complaint ID: CCN01332038

Others Published date: November 29, 2016 Add to watchlist
  • Country: India
  • Region: Delhi

 

I booked Ola cab with CRN No. 470106142 from Faridabad Sector - 18 to Dwarka Sector - 9 on 26.11.2016. The name of the Driver was Sh. Dinesh and the vehilce was white Maruti Ritz. When the journey started driver told me the GPS is not working properly so guide me the way also. Although I wanted to proceed through Mathura Road since the way is known to me, but the driver took us through some other way on the left side of old Faridabad. When I noticed that he is turning his vehicle to the deserted side of the road towards Gurgaon. I asked him to why he was proceeding to this side, he told that this is the right way towards Dwarka. I did not agree to his point of view and told him to drop us any nearest Metro Station. I would like to bring to your notice that either he was not familiar with the route or he was deliberately doing this mischief. I am a Senior Citizen and wanted to reach my destination through the safest way known to me. After moving here and there he took us Green Park Metro Station and charged us RS. 499/- this is a peity that despite paying Rs. 499/- I could not reach to my desginated destination Dwarka. Kindly enquire in to the matter and also the  creditial of the driver so that the other commuters like me are not befooled. I shall be obliged if a report is given to me about this as soon as possible.  Thanking you.   S.S. Sharma


 
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